@incollection{Spiliotopoulos2011a,
address = {Hershey, PA, USA},
author = {Spiliotopoulos, Dimitris and Kouroupetroglou, Georgios},
booktitle = {Integrating Usability
Engineering for Designing
the Web Experience: Methodologies and Principles},
editor = {Spiliotopoulos, Tasos and Papadopoulou, Panagiota and Martakos, Drakoulis},
pages = {149--165},
publisher = {IGI Global},
title = {{Usability Methodologies for Spoken Dialogue Web Interfaces}},
year = {2009}
}